Terms of Service

Terms of Service

Last updated: 9 August 2026

1. Scope

These terms govern the use of freight forwarding, customs clearance, warehousing and related logistics services provided by LangXu International Logistics (“LangXu”, “we”, “us”). By requesting a quote or booking a shipment you agree to these terms.

2. Quotations

Quotations are estimates based on information provided by the client and are valid for 7 days unless stated otherwise. Final charges may vary with actual weight, volume, commodity, routing and applicable surcharges.

3. Client Responsibilities

  • Provide accurate descriptions, values, HS codes and documentation for all goods.
  • Ensure goods are lawful, properly packed and compliant with origin/destination regulations (including licenses and certifications such as COC/EI where required).
  • LangXu is not liable for delays or penalties arising from incorrect or incomplete client information.

4. Liability

Unless otherwise agreed in writing and subject to the applicable convention (e.g. Warsaw/Hague-Visby/CMR), LangXu’s liability is limited to the declared value of the goods or the applicable carrier limit, whichever is lower. Cargo insurance is recommended and available on request.

5. Payments

Invoices are due as agreed per proforma. Shipments may be withheld until payment is received. Late payments may incur reasonable interest.

6. Force Majeure

LangXu is not liable for failure or delay caused by events beyond its reasonable control, including but not limited to weather, war, pandemics, port congestion, customs actions and carrier defaults.

7. Privacy

Client data is handled per our Privacy Policy and used solely for service fulfillment.

8. Contact

Questions about these terms: jack@langxufreight.com.